RCG Course Sydney
Liquor & Gaming NSW approved course in Responsible Conduct of Gaming (RCG), delivered at our Sydney Training Centre. Cost: $135.00 (covers the NSW Comptency Card) Duration: 7 Hours.
RCG COURSE SYDNEY
It is a NSW Government condition of employment within an establishment that provides Gambling Services in NSW, to have completed a Liquor & Gaming NSW approved RCG Course.
Short Courses Australia is approved by Liquor & Gaming NSW to deliver the RCG Course in NSW.
A Responsible Gambling Officer (RGO) may also be required to complete an Advanced RCG Course.
RCG COURSE SYDNEY | SESSION CONTENT
The RCG Course provides you with the nationally recognised unit of competence: SITHGAM022 Provide responsible gambling
Responsible gambling services must be provided wherever gambling activities are undertaken. In the hospitality industry, the gambling environment is usually referred to as the gaming area and is provided in a range of venues, such as hotels, motels, clubs, pubs and casinos.
Responsible provision of gambling services is an essential underpinning skill for all hospitality personnel involved in the sale and service of gambling activities in licensed premises, including the licensee, gaming supervisors and gaming managers when involved in operational gambling activities.
The RCG Course will cover the following range of topics:
- Counselling Techniques;
- Procedures in relation to barring of customers;
- Social Impacts;
- Problem Gamblers;
- State & Territory Legislation;
- Formal Procedures.
RCG COURSE SYDNEY | RCG Competency Card
On succesful completion of the course students are issued with a statement of attainment in the unit of competence SITHGAM022 Provide Responsible Gambling Services.
Certificates are emailed to students however a hard copy is available for additional fee.
Student will also be provided with a Temporary / Interim RCG Certificate issued by Liquor & Gaming NSW. This can be used to commence work and is valid for 90 days. After 90 days, an RCG competency card must be presented to work in any licenced premise.
To obtain the RCG Competency Card, the interim RCG Certificate is to be taken to a Registered Services NSW office to apply.
RCG COURSE SYDNEY TRAINING DELIVERY OPTIONS
Participants in RSA Course can select one of two training options:
- Select Book Now to attend a face to face session at our training centre at Level 3/330 Wattle St, Ultimo NSW 2007, or;
- Select Book Now to attend a virtual session from your home via live teleconferencing, with ZOOM (to download zoom to your device click here).
ZOOM STUDENT SUPPORT
If you have chosen ZOOM we will send you an invitation to your email address provided at enrolment into the L&G NSW Responsible Serving of Alcohol (RSA) course.
We are available prior to your RSA Course session to explain the learning and assessment process, including instructions on how to join the live teleconferencing session either by Phone: 1300 747 430 or via EMAIL.
RCG Course ZOOM participants must have access to audio, video and chat via ZOOM to be able to complete this online session.
BOOK NOW | RCG COURSE SYDNEY
The cost of the course is $135.00 per person (covers the $100 NSW Comptency Card), including national unit of competence certificate and temporary / interim RCG Certificate. Click Here for Onsite Course delivery at your workplace.
Customer Reviews
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21 January 2026
"Ranji was an excellent instructor for the RSA course (4?11pm). He made the class easy to understand and created a relaxed, fun environment Haha. It was my first time taking this course, I was nervous, but his humour and teaching style made learning simple and enjoyable : ) thank you!!!"
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14 January 2026
"learnt lots from the barista workshopand had a fun time"
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14 January 2026
"The barista training course was a really fun experience: we learned about different coffees and how to make them, how to work the coffee machine and also practiced how to do latte art. You get to drink the coffee that you make too, and it?s helpful if you want to get a job. Only downside is that lots of coffee and milk is wasted but I guess it can?t be helped"
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14 January 2026
"Very helpful course and engaging experience that gave me insight on how to make different varieties of coffee. We got to drink the coffee we made which was fun and it tasted good. Hopefully adds something appealing to my resume. The ot reaso. For 4 stars is because a lot of coffee and milk is wasted."
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08 October 2025
"I really enjoyed the coffee-making session with Short Courses Australia. The trainer was friendly and knowledgeable, and the hands-on practice was great. I learned how to use the machine, steam milk, and even try some latte art. Perfect for beginners or anyone wanting to improve their barista skills. Highly recommend!"
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08 October 2025
"The teaching was very good and I learnt a lot. Overall amazing experience!"
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Advanced RCG Course
The NSW Government require gaming venues with more than 20 gaming machines, roster a Responsible Gambling Officer(RGO) who holds an Advanced RCG certificate.
To learn more or to enrol CLICK HERE
Important information Have you completed a RSA or RCG in the last 5 Years under Liquor & Gaming NSW