Short Courses Australia

Responsible Service of Alcohol (RSA)

Short Courses Australia is accredited by the Director of (LCV) Liquor Control Victoria to deliver the Responsible Serving of Alcohol (RSA) course in Melbourne & Regional Victoria.

This session, includes the full national unit of competency SITHFAB021 Responsible Service of Alcohol.

The RSA is a 6-hour course.

It is a requirement that anyone working within a licensed alcohol-serving venue in Melbourne, Victoria to have completed a SITHFAB021 Responsible Service of Alcohol and a Liquor Control Victoria RSA certificate.

Food Safety Handler (FSH)

In this 4-hour course, participants receive a certificate in SITXFSA005 Use hygienic practices for food safety.

The course is relevant to any person seeking employment in hospitality and services type roles that directly handle food or food contact surfaces such as cutlery, plates, and bowls during the course of their daily work activities, including restaurants, cafes, clubs, hotels, and bars; function, event, exhibition and conference catering; aged care facilities; hospitals; cafeterias, kiosks, canteens, and fast food outlets; and transport catering.

Prepare & Serve Espresso Coffee

During this six (6) hour course, you will learn essential coffee skills in a group environment that allows time to receive practical training and to then making coffee under the supervision of our qualified barista trainer.

Short Courses Australia have aligned this course with the national unit of competence SITHFAB025 Prepare and serve espresso coffee and participants will receive training in the following: 

• History and origins of coffee;
• Grind management and dosing;
• The start-up and break down of a coffee machine;
• Creating up to 12 different coffee styles;
• Develop skill required to texture milk;
• Tasting and understanding the ranges and strengths of coffee.

Prepare and serve non-alcoholic beverages

This unit applies to any hospitality organisation that serves coffee, tea and other non-alcoholic beverages, including cafes, restaurants, bars, clubs, and function and event venues.
The unit applies to kitchen staff and operational food and beverage attendants who work with very little independence and under the guidance of others.
The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

The full unit of competence SITHFAB024 Prepare and serve non-alcoholic beverages is delivered.

Provide service to customers

The unit applies to those frontline service personnel who deal directly with customers on a daily basis and who operate with some level of independence and under limited supervision.

This includes individuals working in a range of tourism, travel, hospitality and events contexts.

The full unit of competence SITXCCS014 Provide service to customers is delivered.